Cancellation policy

CANCELLATION BY CUSTOMER

Due to the price-sensitive nature of the product, cancellation of an order will be accepted only WITHIN 4 HOURS OF PLACING AN ORDER. Beyond which CGR shall not accept any cancellations under any circumstances.  

CANCELLATION BY CGR METALLOYS

CGR may, at its sole discretion, reserves the right to cancel any particular order. We shall notify the customer in case the order has been cancelled fully, partially or if any additional information is required. Situations that may result in the order being cancelled, refused or modified are :

1. Limitations on quantities available for purchase.
2. Inaccuracies/Errors in product or pricing information.  
3. Inaccurate/Incomplete information of the customer.
4. Force Majeure ( Flood, Pandemics, Natural calamities or Acts of God, etc.